Cancellation policy for the rooms in our city hotel Innsbruck

The following agreement is part of the reservation. Please give your attention to the following points:

We accept reservations by telephone. But to your own benefit a reservation should be confirmed eighter by letter, fax or e-mail. This is your guarantee that a room will be hold at your disposal. In case of late arrival (after 5p.m.) we ask you to inform us. Otherwise we cannot guarantee reservations without deposit or creditcard-number.

Stays with 3 nights or more can only be accepted with a deposit in the amount of one night or your creditcard-number incl. expiration date.

Cancellation policy valid all year except New Year period

up to 14 days before arrival no cancellation fee

up to 7 days before arrival 30% of total cost, min. ½ night’s rate

up to 3 days before arrival 50% of total cost, min. 1 night

from 3 days before arrival 80% of total cost, min. 1 night

Cancellation policy from 26^th Dec. till 5^th Jan. (New Year period)

up to 60 days before arrival no cancellation fee

up to 30 days before arrival 30% of total cost, min. 1 night

up to 14 days before arrival 50% of total cost, min. 2 nights

from 14 days before arrival 80% of total cost, min. 2 nights

For restaurant or meeting-and group-reservation other cancellation fees are valid. We are happy to send them on request.

Innsbruck is legal domicile and place of performance. By delay of payment we charge 8% interest on arrears.

  Austrian law and austrian hotel terms of contract (ÖHVB) are valid